Return Policy

Vittlr, a renowned women’s fashion website, is dedicated to ensuring customer satisfaction. Understanding that sometimes a product may not meet your expectations, we have a straightforward and customer-friendly return policy.

 

Return Time Frame

 

    • Return Window: Customers have 14 days from the date of receipt to initiate a return.

Return Conditions

 

    • Item Condition: Returned items must be in their original condition, unworn, unwashed, and with all tags attached.

    • Non-Returnable Items: Certain items like final sale products or intimate wear are not eligible for returns due to hygiene reasons.

Return Process

 

    • Return Shipping: Customers are responsible for return shipping costs. Shipping fees are non-refundable.

Refunds

 

    • Refund Processing: Once we receive and inspect the returned item, a refund will be processed to the original payment method.

    • Refund Time: Please allow up to 10 business days for the refund to reflect in your account.

Return Address:

 

    • Address: 1399 Lawrence St, Denver, CO 80204, US

Exchanges

 

    • Exchange Option: If you wish to exchange an item, please initiate a return and place a new order for the desired item.

Contact Us

For any questions about our return policy or assistance with returns, please reach out:

 

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